Returns Policy

We want you to love your order with us. So if something is wrong, you will be able to return for a store credit subject to the following conditions.

In compliance with Australian Consumer Law, SaForme is not required to provide a refund if you make a wrong selection, need a different size or change your mind. 

By finalising your order you are agreeing to these terms. 

Returns & Exchanges
Our returns policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return or exchange, your item must be new and unworn with all original swing tags attached. It must also be in the original packaging. 

Gift cards are non-refundable.

To complete your return, we require a receipt or proof of purchase. 

Refunds (if applicable) 

We do our best to ensure your order is in perfect condition, unfortunately though, sometimes faults can be missed. If you receive a damaged item please contact us within 30 days of your order at hello@saforme.com

If you have received an item with a minor fault, we will replace your item, if this is not possible, a credit or refund will be offered. Please note that as per the ACCC a refund for a minor fault in an item is at the discretion of the business. 

If you receive an item that is considered a major fault by SaForme, it is up to the customer to choose between a replacement item, a store credit or a refund.

Please note that Gift Cards or Store Credits cannot be cancelled for a cash refund.

 

Please email hello@saforme.com for information on how to begin your returns process.